ShimmeringGemss – Privacy Policy

Effective Date: November 19, 2024

At ShimmeringGemss, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or make a purchase from our store.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policy, please do not use our website or provide us with any personal information.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, sign up for newsletters, or contact our customer service team. The information we may collect includes:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment information (credit card details, billing address).
  • Order Information: Details about the products you purchase, your transaction history, and delivery preferences.
  • Account Information: If you create an account, we may collect your login credentials, order history, and preferences.
  • Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser type, device type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill your orders, process payments, and manage your shipping and delivery requests.
  • To Improve Customer Service: To respond to inquiries, provide support, and improve our customer service experience.
  • To Communicate with You: To send you order confirmations, shipping updates, promotional emails (if you opt-in), and other important communications related to your account or purchases.
  • To Personalize Your Experience: To provide personalized recommendations and offers based on your browsing and purchase history.
  • To Improve Our Website: To analyze website usage and improve the functionality and user experience of our website.
  • To Comply with Legal Obligations: To comply with any legal requirements, such as tax reporting or fraud prevention.

3. How We Protect Your Information

We take the protection of your personal information seriously and employ a variety of security measures to ensure its safety, including:

  • Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology to protect your data during transmission.
  • Secure Servers: Your data is stored on secure servers, and we implement strict access controls to protect it from unauthorized access.
  • Payment Processing: We use third-party payment processors (e.g., PayPal, Stripe) to handle all payment transactions. We do not store your payment card information directly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who help us process payments, ship products, and manage customer service. These providers are obligated to use your information solely to perform their services and are prohibited from using it for other purposes.
  • Legal Compliance: We may disclose your information if required by law, or in response to legal processes such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, track your shopping cart, and personalize your experience.

  • Essential Cookies: These cookies are necessary for the operation of our website, such as enabling you to add items to your cart and complete purchases.
  • Performance and Analytics Cookies: We use tools like Google Analytics to analyze website traffic and improve our website’s performance. These cookies help us understand how visitors use our site.
  • Targeting and Advertising Cookies: We may use third-party advertising partners (such as Google and Facebook) to display targeted ads based on your browsing behavior. You can control how these ads are served to you by adjusting your ad preferences or using privacy settings in your browser.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact the functionality of the website.

6. Your Data Protection Rights

Depending on where you live, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
  • Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
  • Objection: You may object to the processing of your personal data for marketing purposes.
  • Portability: In some cases, you can request that we transfer your personal data to another provider.

To exercise any of these rights, please contact us at info@shimmeringgemss.com. We will respond to your request in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content, privacy practices, or policies of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal data from a child, please contact us immediately, and we will take steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@shimmeringgemss.com
  • Phone: (318) 925-9143
  • Mailing Address:
    877 171st Hwy
    Stonewall, Louisiana(LA), 71078

Thank you for choosing ShimmeringGemss! We are committed to safeguarding your privacy and providing you with a secure online shopping experience.